END EXPENSIVE SURPRISES
Unexpected costs and delays erode confidence while wasting time and money
Unexpected capital costs, resource shortages and service disruptions are the hallmarks of IT services managed on guesswork and intuition. The old saw 'you have to measure it to manage it' is especially apt in IT environments.
Even in the most manageable of times, resource availability and usage trends provide essential guidance for meeting business needs effectively and efficiently. Throw in a highly competitive business climate, or rapid-fire changes from acquisitions, expansions or new business lines, and your success will absolutely hinge on your understanding of IT capacity and performance trends.
You may already own capacity and performance management tools, yet still find yourself unable to accurately predict server saturation, usage trends or resource requirements.
The issue is likely the time-consuming, complex and labor-intensive nature of most capacity and performance management solutions. In short, they aren't helping because there is no time to use them. What you need is a solution that automatically:
- Collects and analyzes data
- Publishes service quality reports
- Trends usage and resource availability
- Alerts staff to issues and recommended actions
Moreover, ever-increasing server numbers are feeding the chaotic quality of your IT, leaving your professional staff struggling to meet daily requirements/problems to keep mission-critical systems running.
You have no time for planning, communicating, innovating, improving.
And that delivers us to the most serious consequence of server proliferation: severe decreases in the confidence your IT inspires in customers and senior management, and in the credibility for your IT services.